Not receiving audible text alerts on my iPhone 11 Pro

I’m not getting alerts on my iPhone 11 Pro unless Bluetooth is turned off. I’ve looked through the older posts about this problem, but so far I’ve had no luck receiving audible alerts. My software is 14.7.1, which according to the phone is the most recent. I also have an an Apple Watch 6 and an iPad Pro.

iPhone 11 Pro

Posted on Aug 12, 2021 1:31 PM

Reply
1 reply

Aug 13, 2021 10:54 AM in response to Tobylima

Hi Tobylima, 


Thank you for using the Apple Support Communities. 


It sounds like you're having problems with Notifications and we're happy to help! If you haven't done so already follow the steps found in the Apple Support article If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker.


If you're still having problems with Notifications, Connect iPhone to the internet, and then try the following steps:


"1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.

2. If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.

3. Make sure that you’re signed in to your Apple ID

4. Make sure that Do Not Disturb is off

5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications." 


For additional information check out the Apple Support articles below.


Adjust the volume on iPhone


Change iPhone sounds and vibrations


Use notifications on your iPhone, iPad, and iPod touch


Have a nice day.

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Not receiving audible text alerts on my iPhone 11 Pro

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