Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

factory reset

I am trying to do a factory reset on my phone. Every time the "hello" screen comes on my phone turns off and blinks with the apple logo. How do I finish the factory reset on my phone.

iPhone XR, iOS 14

Posted on Aug 12, 2021 4:25 PM

Best reply

Limnos

Level 10

411,367 points

Posted on Aug 12, 2021 7:37 PM

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899

- Check your software

- Check your hardware

Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435

View in context

factory reset

Similar questions