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FaceID stopped working

Hey there a week ago my FaceID suddenly stopped working and I don’t know why. My phone is updated to the newest IOS and the phone I have is IPhone XS

iPhone XS, iOS 14

Posted on Aug 13, 2021 3:29 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2021 4:24 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

2 replies
Question marked as Top-ranking reply

Aug 13, 2021 4:24 AM in response to Guhuna60

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

FaceID stopped working

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