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choppii_ken Author

Level 1

4 points

purchase problem

why when i want to purchase it will show your purchase could not be completed

Posted on Aug 13, 2021 8:06 AM

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Level 10

149,555 points

Posted on Aug 13, 2021 8:11 AM

Most likely, because there is an issue with the payment method you are using with your Apple ID.

Ref:

Payment methods you can use with your Apple ID - Apple Support
If your payment method is declined, or you have billing issue with a previous purchase in the iTunes Store - Apple Support
Change or remove your Apple ID payment information - Apple Support

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2 replies

Best reply

Level 10

149,555 points

Aug 13, 2021 8:11 AM in response to choppii_ken

Most likely, because there is an issue with the payment method you are using with your Apple ID.

Ref:

Payment methods you can use with your Apple ID - Apple Support
If your payment method is declined, or you have billing issue with a previous purchase in the iTunes Store - Apple Support
Change or remove your Apple ID payment information - Apple Support

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Sep 5, 2021 6:51 PM in response to choppii_ken

It won’t allow me to purchase anything off the App Store can someone help?

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purchase problem

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