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Level 1

5 points

Screen time passcode forgot and no option for forgot password

Set screen time for the kids on the iPad. Forgot the 4 digit code. No option for forgot password and didn’t use family share to set up.

iPad Mini 5, iPadOS 14

Posted on Aug 13, 2021 1:48 PM

Top-ranking reply

Community Specialist

Posted on Aug 14, 2021 1:22 PM

Hi rhemas,

We understand you're having an issue with resetting the Screen Time password, and have gone through the steps here: If you forgot your Screen Time passcode - Apple Support

If nothing in that article helped, the only option to remove the passcode then is to restore the device using recovery mode as described here: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Restore the data from any backup made before the Screen Time passcode was enabled.

Take care.

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