You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to reset the forgotten Screen time passcode on ipad

I Forgot my kids Screen time passcode on ipad. I Entered the apple id n passcode and i get the same failed screen again. I have 21 failed attempts. It is not allowing me to reset or disable anymore

Posted on Jan 31, 2022 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2022 2:48 AM

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

4 replies
Question marked as Top-ranking reply

Jan 31, 2022 2:48 AM in response to sireesha4211

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

Jan 31, 2022 3:16 AM in response to sireesha4211

Unless you have updated your iPad to iPadOS13.4 or later, the only method to reset a forgotten ScreenTime Passcode requires a PC/Mac to fully restore the iPad to Factory settings; all data will lost.


If your iPad has a USB-C connector - and your PC/Mac uses an older/larger USB Type-A connector - you’ll need a certified USB Type-A to USB-C charging/data cable. These are available from good computer stores and Apple:


  • mophie USB-A Cable with USB-C Connector (1 m)

https://store.apple.com/uk/xc/product/HN892ZM/A



Jan 31, 2022 3:01 AM in response to sireesha4211

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

How to reset the forgotten Screen time passcode on ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.