Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to reset the forgotten Screen time passcode on ipad

I Forgot my kids Screen time passcode on ipad. I Entered the apple id n passcode and i get the same failed screen again. I have 21 failed attempts. It is not allowing me to reset or disable anymore

Posted on Jan 31, 2022 2:45 AM

Reply
Question marked as Best reply

Posted on Jan 31, 2022 2:48 AM

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

4 replies
Question marked as Best reply

Jan 31, 2022 2:48 AM in response to sireesha4211

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

Jan 31, 2022 3:16 AM in response to sireesha4211

Unless you have updated your iPad to iPadOS13.4 or later, the only method to reset a forgotten ScreenTime Passcode requires a PC/Mac to fully restore the iPad to Factory settings; all data will lost.


If your iPad has a USB-C connector - and your PC/Mac uses an older/larger USB Type-A connector - you’ll need a certified USB Type-A to USB-C charging/data cable. These are available from good computer stores and Apple:


  • mophie USB-A Cable with USB-C Connector (1 m)

https://store.apple.com/uk/xc/product/HN892ZM/A



Jan 31, 2022 3:01 AM in response to sireesha4211

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

How to reset the forgotten Screen time passcode on ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.