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new26 Author

Level 1

4 points

My Face ID has been disabled

A problem was detected with the TrueDepth camera. Face ID has been disabled

iPhone XS Max, iOS 14

Posted on Aug 14, 2021 7:30 AM

Top-ranking reply

Tesserax

Level 10

152,362 points

Posted on Aug 14, 2021 7:35 AM

The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

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My Face ID has been disabled

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