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Level 1

4 points

iTunes Help

I am trying to get to my music and the iTunes Store on my Mac computer, logging in with my Apple ID and password. I keep receiving this message:

Unable to verify the identity of the server "s.mzstatic.com".

The certificate for this server is invalid.

Can you please direct me on how to address this?

Thank you,

Jill

MacBook, OS X 10.11

Posted on Aug 14, 2021 10:29 AM

Best reply

Level 10

272,821 points

Posted on Aug 14, 2021 4:03 PM

Likely due to a stale DNS record. Reboot your router and your computer, then try again.

tt2

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