My Instagram feed wont load, so I deleted the app but I can’t re download it. AppStore is asking me for a credit card number to download it whereas when I try to install other free apps it works just fine without a credit card number. Already tried to disconnect from AppStore and also rebooted my iPhone. Nothing is working
iPhone 11, iOS 14
Hello ikky80.
Thanks for reaching out to Apple Support Communities. We understand that you are having some trouble redownloading Instagram to your iPhone, because of a message regarding the payment method on file. We will be glad to assist.
"You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.
If you can't update apps and you see a message that says “your account is disabled in the App Store”, there might be a problem with your payment method. Contact Apple Support for assistance."
If you can’t download or update apps on your iPhone or iPad
Cheers.
Can’t download Instagram app
