Started transfer from old phone to new phone. Transfer never finished and now can’t reconnect the 2 phones to finish transfer. New phone looks setup, but some things transferred but just a little.
how do I restart the process. Tried restarting and then placing phones next to each other, but still does not restart process
iPhone 7, iOS 14
Hey TescoNeil166,
It sounds like you're trying to transfer information from your previous iPhone to your new one, and some information didn't transfer successfully, correct? We want to help any way we can.
You mentioned that the transfer process never completed, can you let us know more about that? For example, did any specific error messages appear? If so, please let us know what the error said, as that can help us determine the best way to move forward.
Just to confirm, which transfer option did you use initially? Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
If you used the Quick Start option, did you have a chance to go through the steps in the "Finish up" section of the following page to see if that helped? Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch
Thanks!
Transferring from 7 to 12
