How to transfer my subscription to my new iPhone

i subscribed to face app from my current apple Id now that I have a new phone how can I transfer the app it won’t let me subscribe

iPhone 11, iOS 14

Posted on Aug 14, 2021 3:14 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 5:17 AM

Hey Jenalyn259,


Thanks for posting your question in Apple Support Communities. Congratulations on the purchase of your new iPhone! It sounds like an app that you had on your previous iPhone is not showing on your new device. Is the app called FaceApp, and is the subscription for FaceApp Pro? If you are signing in with the same Apple ID that you used to purchase the app, you should be able to redownload the app and view the subscription.


Redownload apps and games from Apple


Also, see this article: If you don't see your in-app purchases.


If the issue persists, please reply to this thread and we'll do our best to help!


Best Wishes.

1 reply
Question marked as Top-ranking reply

Aug 16, 2021 5:17 AM in response to jenalyn259

Hey Jenalyn259,


Thanks for posting your question in Apple Support Communities. Congratulations on the purchase of your new iPhone! It sounds like an app that you had on your previous iPhone is not showing on your new device. Is the app called FaceApp, and is the subscription for FaceApp Pro? If you are signing in with the same Apple ID that you used to purchase the app, you should be able to redownload the app and view the subscription.


Redownload apps and games from Apple


Also, see this article: If you don't see your in-app purchases.


If the issue persists, please reply to this thread and we'll do our best to help!


Best Wishes.

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How to transfer my subscription to my new iPhone

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