Call Log “Cancelled Call”

What does “cancelled call” mean in the call log after an attempted call to someone? Does it mean the person declined the call?

iPhone 11 Pro, iOS 14

Posted on Aug 14, 2021 7:03 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 5:32 AM

Hey there Maggiewaggies,


Thanks for reaching out to Apple Support Communities. We understand you’d like to know why a calls shows as cancelled instead of missed in your Recents. We’ll be happy to help with this.


It could be the person calling ended the call before it was recognized on your network. This can happen if you call someone and immediately end the call before it rings. This can be expected behavior.


If you start seeing this occur regularly, there could be an issue. If so, follow the steps here: If you can't make or receive calls on your iPhone


We hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Aug 16, 2021 5:32 AM in response to Maggiewaggies

Hey there Maggiewaggies,


Thanks for reaching out to Apple Support Communities. We understand you’d like to know why a calls shows as cancelled instead of missed in your Recents. We’ll be happy to help with this.


It could be the person calling ended the call before it was recognized on your network. This can happen if you call someone and immediately end the call before it rings. This can be expected behavior.


If you start seeing this occur regularly, there could be an issue. If so, follow the steps here: If you can't make or receive calls on your iPhone


We hope this helps.


Take care.

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Call Log “Cancelled Call”

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