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The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?

The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?

Posted on Aug 15, 2021 10:35 AM

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Question marked as Best reply

Posted on Aug 15, 2021 11:04 AM

K-P-O wrote:

The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?



Verify you are not mistaking a zero for the Letter 0, you can not discern this so easily from the back print.


If you have other access on-line, you can copy and paste off the support page, if in doubt:

https://support.apple.com/my-support



Apple does not use Letter O for this reason. If you copy and paste into plain txt, it will make the distinction clear




Contact Apple Support to update your Apple device information.

https://support.apple.com/en-us/HT202703


1 reply
Question marked as Best reply

Aug 15, 2021 11:04 AM in response to K-P-O

K-P-O wrote:

The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?



Verify you are not mistaking a zero for the Letter 0, you can not discern this so easily from the back print.


If you have other access on-line, you can copy and paste off the support page, if in doubt:

https://support.apple.com/my-support



Apple does not use Letter O for this reason. If you copy and paste into plain txt, it will make the distinction clear




Contact Apple Support to update your Apple device information.

https://support.apple.com/en-us/HT202703


The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?

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