The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?
K-P-O wrote:
The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?
Verify you are not mistaking a zero for the Letter 0, you can not discern this so easily from the back print.
If you have other access on-line, you can copy and paste off the support page, if in doubt:
https://support.apple.com/my-support
Apple does not use Letter O for this reason. If you copy and paste into plain txt, it will make the distinction clear
Contact Apple Support to update your Apple device information.
https://support.apple.com/en-us/HT202703
K-P-O wrote:
The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?
Verify you are not mistaking a zero for the Letter 0, you can not discern this so easily from the back print.
If you have other access on-line, you can copy and paste off the support page, if in doubt:
https://support.apple.com/my-support
Apple does not use Letter O for this reason. If you copy and paste into plain txt, it will make the distinction clear
Contact Apple Support to update your Apple device information.
https://support.apple.com/en-us/HT202703
The serial number of my mac is not valid? Im in Factory Reset at the moment.. i only found at the back of my macbook. Is that enough?
