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I can’t turn off captions

I have the Apple TV app downloaded to my Samsung smart TV. When I go to accessibility > subtitles and captioning I do not have the options Closed Captions and SDH. I only have a style option. I want to permanently turn the captions/subtitles off. How do I do this without the option needed in my settings?

QRQ60,

Posted on Aug 15, 2021 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2021 8:32 AM

Either the app or your device may have a ‘global’ setting for subtitles and/or closed captioning for upcoming future videos.

Use subtitles and captioning in the Apple TV app - Apple Support


During playback, you may (de-)activate subtitles or closed captioning from the Info pane. Press the down button, then Subtitles, then select a language, or select “Off”.

Turn on subtitles and closed captioning (if available) - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 16, 2021 8:32 AM in response to Poochsteph

Either the app or your device may have a ‘global’ setting for subtitles and/or closed captioning for upcoming future videos.

Use subtitles and captioning in the Apple TV app - Apple Support


During playback, you may (de-)activate subtitles or closed captioning from the Info pane. Press the down button, then Subtitles, then select a language, or select “Off”.

Turn on subtitles and closed captioning (if available) - Apple Support

I can’t turn off captions

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