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I am now using my husbands phone, he passed away in April

I want to upgrade my iCloud storage but it still has my husbands email address on even though

iv changed the name, how can I change his email address to mine

iPhone 6, iOS 12

Posted on Aug 16, 2021 7:27 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 8:02 AM

You need to reset the device for a new owner otherwise you'll keep on encountering this kind of issue, or worse.


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


In order to do this you may need to do as instructed here: How to request access to a deceased family member's Apple accounts - Apple Support


In the meantime you can try: What to do after you change your Apple ID or password - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 16, 2021 8:02 AM in response to Hills1233

You need to reset the device for a new owner otherwise you'll keep on encountering this kind of issue, or worse.


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


In order to do this you may need to do as instructed here: How to request access to a deceased family member's Apple accounts - Apple Support


In the meantime you can try: What to do after you change your Apple ID or password - Apple Support

I am now using my husbands phone, he passed away in April

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