Apple Event: May 7th at 7 am PT
When updating Apple ID setting, it asks me for my password. When I enter my password I get the message box "Verification Failed, An unknown error has occurred". I have changed my password twice and still get the same message. I have also tried using a different WIFI connection still no luck. Help!!!!
iPad Air 2, iOS 10
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPodd
Try a forced restart.
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPodd
Try a forced restart.
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
Verification Failed, An unknown error has occurred
