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Face ID not working

My Face ID doesn’t work to unlock my phone it only works to download

iPhone 11 Pro Max, iOS 14

Posted on Aug 16, 2021 10:36 AM

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Question marked as Best reply

Posted on Aug 16, 2021 12:23 PM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


Are you changing your appearance when downloading apps such as taking off your glasses? Face id glitch... - Apple Community

1 reply
Question marked as Best reply

Aug 16, 2021 12:23 PM in response to MySh1tQuinn

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


Are you changing your appearance when downloading apps such as taking off your glasses? Face id glitch... - Apple Community

Face ID not working

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