iPad Pro 2021 frozen screen

Screen will not unlock with swipe. I’ve tried volume + and volume -, then holding power button but not helping. Suggestions?


iPad, iOS 9

Posted on Aug 16, 2021 10:38 AM

Reply
1 reply

Aug 17, 2021 8:06 AM in response to Salgal47

Hello Salgal47,


Thanks for using Apple Support Communities. It's our understanding that your iPad Pro is frozen. You've done a great job so far! The remaining steps in the following resource can help:

If your iPad won't turn on or is frozen


Let us know the results. Please include specific error messages and any other troubleshooting steps that you may have tried.


Have a wonderful day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Pro 2021 frozen screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.