You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

brucem38 Author

Level 1

4 points

its not working

iPhone XS shut off by itself. Now I have a restore message on the screen telling me to hook up to computer. Tried the update and restore and I get the error message 4013. Very annoyed. Please Help

Posted on Aug 16, 2021 11:36 AM

Top-ranking reply

shoeluvr13

Level 6

17,683 points

Posted on Aug 16, 2021 1:17 PM

Follow https://support.apple.com/en-us/HT201444. If it still happens afterwards that means there is a hardware issue that needs serviced.

View in context

its not working

Similar questions