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I have an iphone 6s that will not restart. I get the cable with the arrow pointing to the computer. the system will not update i says i have to restore. I go thru the process of restore i get unk error occured 2009

I have an iphone 6s that will not restart. I get on the screen the cable with the arrow pointing to the computer. I used the computer to try and update but the systems cannot update and says I have to restore. I go thru the process of restoring and at the end I get the message Unknown error occurred (2009). What does this mean?


iPhone 6s

Posted on Aug 10, 2022 9:24 AM

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Question marked as Top-ranking reply

Posted on Aug 10, 2022 9:28 AM

See this support document on troubleshooting the error message you’re getting: iOS update and restore errors - Apple Support


1 reply

I have an iphone 6s that will not restart. I get the cable with the arrow pointing to the computer. the system will not update i says i have to restore. I go thru the process of restore i get unk error occured 2009

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