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I have this bingo game on my phone & i also i have my master card on file for apple music but game keeps taking my money i rarely check my account or receive messages that my card was used but that’s too much money that’s getting taken & im not even receiving the awards for the games but it’s taking my money
iPhone 11 Pro Max, iOS 14
Hey Taylouuu22,
It sounds like you're having issues with in app purchases from a game. We can understand wanting to look into that further. We want to help.
You mentioned you aren't receiving the in game items, for that issue, we'd recommend the steps in this article: If you don't see your in-app purchases
If you need to request a refund, you can find the steps for that here: Request a refund for apps or content that you bought from Apple
Thanks!
Hey Taylouuu22,
It sounds like you're having issues with in app purchases from a game. We can understand wanting to look into that further. We want to help.
You mentioned you aren't receiving the in game items, for that issue, we'd recommend the steps in this article: If you don't see your in-app purchases
If you need to request a refund, you can find the steps for that here: Request a refund for apps or content that you bought from Apple
Thanks!
Money
