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jsauce_06 Author

Level 1

4 points

I bought a locked iphone

I was sold a locked I phone. It is asking for the last owners id and password

iPhone 11

Posted on Aug 16, 2021 1:31 PM

Top-ranking reply

Roger Wilmut1

Level 10

131,332 points

Posted on Aug 16, 2021 1:37 PM

If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by carrying out the steps detailed in How to remove Activation Lock - Apple Support (as he should have done before selling it).

If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.

You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.

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I bought a locked iphone

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