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My phone and my watch don’t ring

My phone 11 pro Max doesn’t ring for call or text

iPhone 11 Pro Max

Posted on Aug 16, 2021 8:21 PM

Reply
Question marked as Best reply

Posted on Aug 16, 2021 9:58 PM

  1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Sideof your iPhone.
  2. Open Settings  Sounds & Haptics  Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Do Not Disturb is set to OFF. Open Settings  Do Not Disturb : Set this to OFF
  4. Check to see that Silence Unknown Callers is set to OFF. Open Settings  Phone  Silence Unknown Callers : Set this to OFF
  5. Make sure that a ringer sound is assigned. Open Settings  Sounds & Haptics  Ringtone : Ensure that a Ringtone is assigned here.
  6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
    • Press and quickly release Volume UP button
    • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F

3 replies
Question marked as Best reply

Aug 16, 2021 9:58 PM in response to franmichel04

  1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Sideof your iPhone.
  2. Open Settings  Sounds & Haptics  Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Do Not Disturb is set to OFF. Open Settings  Do Not Disturb : Set this to OFF
  4. Check to see that Silence Unknown Callers is set to OFF. Open Settings  Phone  Silence Unknown Callers : Set this to OFF
  5. Make sure that a ringer sound is assigned. Open Settings  Sounds & Haptics  Ringtone : Ensure that a Ringtone is assigned here.
  6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
    • Press and quickly release Volume UP button
    • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F

My phone and my watch don’t ring

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