You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple music

My Apple Music disappeared and this keeps popping up I’m in a family plan and it’s all paid for I can’t get back it!!

iPhone 11, iOS 14

Posted on Aug 17, 2021 5:00 AM

Top-ranking reply

Level 10

419,893 points

Posted on Aug 17, 2021 9:59 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

View in context

Similar questions