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User profile for user: DesperateofBexhill
DesperateofBexhill Author
User level: Level 1
8 points

Sounds/Notifications

I had an iPhone XR which would only play sounds when I receive texts/WhatsApp messages occasionally. It sometimes plays just a ping and sometimes the sound that it is set to play in settings. It pings on my Apple Watch and vibrates but will only occasionally make an alert sound as it should on my phone.

I have gone through all the settings I can think of and been into my local Vodafone shop. My Ring doorbell also only works occasionally.

I decided to buy a new iPhone 11 but the new phone is exactly the same. Last night it played a sound on my phone when I activated my doorbell but today nothing. One text I received sounded the correct alert others nothing.

could it be something to do with my Apple Watch I wonder. Would appreciate any advice/help.


iPhone 11

Posted on Aug 18, 2021 6:07 AM

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User profile for user: SnickZ.
SnickZ.
User level: Community Specialist

Posted on Aug 19, 2021 7:20 AM

Hello DesperateofBexhill,


We understand your iPhone is not playing sounds when receiving notifications while connected to your Apple Watch. We'd be happy to provide information.


Notifications can go to either your Apple Watch or iPhone, but they will not go to both. We have a resource to help learn when a notification might appear on your iPhone, instead of your Apple Watch. Check it out: Notifications on your Apple Watch


Thanks for using Apple Support Communities. Have a good one!

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Question marked as Top-ranking reply
User profile for user: SnickZ.
SnickZ.
User level: Community Specialist

Aug 19, 2021 7:20 AM in response to DesperateofBexhill

Hello DesperateofBexhill,


We understand your iPhone is not playing sounds when receiving notifications while connected to your Apple Watch. We'd be happy to provide information.


Notifications can go to either your Apple Watch or iPhone, but they will not go to both. We have a resource to help learn when a notification might appear on your iPhone, instead of your Apple Watch. Check it out: Notifications on your Apple Watch


Thanks for using Apple Support Communities. Have a good one!

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Sounds/Notifications

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