Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i dont see greeting button on voicemail

I made a custom voicemail a couple of years ago when i was on a Android phone, i want to change it because its pretty outdated. but i miss the greeting option in the top left corner, and yes my voicemail is already set up. I only have the “call voicemail” option

iPhone 7, iOS 14

Posted on Aug 18, 2021 8:41 AM

Reply
Question marked as Best reply

Posted on Aug 18, 2021 9:24 AM

imre30 wrote:

I made a custom voicemail a couple of years ago when i was on a Android phone, i want to change it because its pretty outdated. but i miss the greeting option in the top left corner, and yes my voicemail is already set up. I only have the “call voicemail” option

If you see call voicemail option that means your line isn't provisioned by your phone carrier to use Visual Voicemail. Rectify the issue by contacting them.

1 reply
Question marked as Best reply

Aug 18, 2021 9:24 AM in response to imre30

imre30 wrote:

I made a custom voicemail a couple of years ago when i was on a Android phone, i want to change it because its pretty outdated. but i miss the greeting option in the top left corner, and yes my voicemail is already set up. I only have the “call voicemail” option

If you see call voicemail option that means your line isn't provisioned by your phone carrier to use Visual Voicemail. Rectify the issue by contacting them.

i dont see greeting button on voicemail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.