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i dont see greeting button on voicemail

I made a custom voicemail a couple of years ago when i was on a Android phone, i want to change it because its pretty outdated. but i miss the greeting option in the top left corner, and yes my voicemail is already set up. I only have the “call voicemail” option

iPhone 7, iOS 14

Posted on Aug 18, 2021 8:41 AM

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Question marked as Top-ranking reply

Posted on Aug 18, 2021 9:24 AM

imre30 wrote:

I made a custom voicemail a couple of years ago when i was on a Android phone, i want to change it because its pretty outdated. but i miss the greeting option in the top left corner, and yes my voicemail is already set up. I only have the “call voicemail” option

If you see call voicemail option that means your line isn't provisioned by your phone carrier to use Visual Voicemail. Rectify the issue by contacting them.

1 reply
Question marked as Top-ranking reply

Aug 18, 2021 9:24 AM in response to imre30

imre30 wrote:

I made a custom voicemail a couple of years ago when i was on a Android phone, i want to change it because its pretty outdated. but i miss the greeting option in the top left corner, and yes my voicemail is already set up. I only have the “call voicemail” option

If you see call voicemail option that means your line isn't provisioned by your phone carrier to use Visual Voicemail. Rectify the issue by contacting them.

i dont see greeting button on voicemail

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