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i have a new phone set up new apple id want to go back to my old apple id but it wont let me... is there somethingI am doing wrong

i got a new iphone set up a new apple id on it but i hate it and want to change it back to the old one. Is that possible my phone wont allow me to delete the new one and put the old one in ?


iPhone 12 Pro Max, iOS 14

Posted on Aug 18, 2021 8:46 PM

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Question marked as Top-ranking reply

Posted on Aug 19, 2021 6:51 AM

What exactly is it doing when it "won't allow me"? Is it going into a corner and sulking? :-) Is there an error message and if so, what is it exactly?


When you say "new Apple ID" do you mean you set up a new account, or do you mean you changed the email address on an existing one and now want to change it back to the old address? If the latter, Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

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Question marked as Top-ranking reply

Aug 19, 2021 6:51 AM in response to canihave2appleids

What exactly is it doing when it "won't allow me"? Is it going into a corner and sulking? :-) Is there an error message and if so, what is it exactly?


When you say "new Apple ID" do you mean you set up a new account, or do you mean you changed the email address on an existing one and now want to change it back to the old address? If the latter, Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

i have a new phone set up new apple id want to go back to my old apple id but it wont let me... is there somethingI am doing wrong

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