You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

videos wont play on my new macbook pro (Aug 2021)

I cannot play any videos, I've tried playing utube, my photo videos, Facebook videos etc. Non of them will play??? HELP!

Posted on Aug 19, 2021 2:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2021 6:33 AM

Hi rogerfromselby,


Thanks for posting in Apple Support Communities.


We understand that you're unable to view any video on your Mac. Does this occur in specific apps? Do you get an error? Restart your Mac. Log out, sleep, wake, restart, or shut down your Mac details restarting. Start up your Mac in safe mode. This will run a check on your start up disk, while limiting certain programs from running.


Feel free to more details to this post.



Regards


2 replies
Question marked as Top-ranking reply

Aug 20, 2021 6:33 AM in response to rogerfromselby

Hi rogerfromselby,


Thanks for posting in Apple Support Communities.


We understand that you're unable to view any video on your Mac. Does this occur in specific apps? Do you get an error? Restart your Mac. Log out, sleep, wake, restart, or shut down your Mac details restarting. Start up your Mac in safe mode. This will run a check on your start up disk, while limiting certain programs from running.


Feel free to more details to this post.



Regards


videos wont play on my new macbook pro (Aug 2021)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.