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iPhone Touch ID is not working

iPhone 7, iOS 14

Posted on Aug 19, 2021 4:02 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,780 points

Posted on Aug 19, 2021 4:15 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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iPhone Touch ID is not working

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