You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Touch ID is not working

iPhone Touch ID is not working

iPhone 7, iOS 14

Posted on Aug 19, 2021 4:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2021 4:15 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 19, 2021 4:15 AM in response to Sukanyagurunathan

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

iPhone Touch ID is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.