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ipad

when i want update my iPad 6 with iTunes:

unknown error occurred(4000)

iPad, iPadOS 14

Posted on Aug 19, 2021 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2021 5:52 AM

Two alternatives:

Keeping in mind that this workaround can affect keychain and/or Apple Pay (if in use, you might need to re-input data), try these steps to solve error 4000 on your iTunes:

  • Disconnect your device from the computer
  • Temporarily disable the passcode on your iPad
  • Restart the iPad
  • Restart iTunes
  • Reconnect the iPad to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPad.


or

Update your iPad wirelessly (via wifi).


Regards

Giulio

2 replies
Question marked as Top-ranking reply

Aug 19, 2021 5:52 AM in response to hamzeh150

Two alternatives:

Keeping in mind that this workaround can affect keychain and/or Apple Pay (if in use, you might need to re-input data), try these steps to solve error 4000 on your iTunes:

  • Disconnect your device from the computer
  • Temporarily disable the passcode on your iPad
  • Restart the iPad
  • Restart iTunes
  • Reconnect the iPad to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPad.


or

Update your iPad wirelessly (via wifi).


Regards

Giulio

ipad

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