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Why does my iPhone xs max keep power cycling?

My iPhone XS Max keeps power cycling when after i plug it in to charge. It doesn’t do at all the time, but when it does it refuses to charge. When I plug it in, it will not flash green at the top and when i unlock the device and try to use it, it restarts until i unplug it. After i unplug it and it turns back on the wifi button in the command center is greyed out (unclickable). I have tried different cords/blocks, and the same result happens. I also think my charging port is clear of debris. Any idea on what this issue is?

iPhone XS Max

Posted on Aug 19, 2021 9:44 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2021 1:02 AM

What is the battery health % in Settings, Battery, Battery health? If below or near 80% then have Apple fit a new battery. If the battery health is much higher then initiate a repair, but be prepared for the phone to be replaced.


https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.


You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 20, 2021 1:02 AM in response to TheGoldenOne64

What is the battery health % in Settings, Battery, Battery health? If below or near 80% then have Apple fit a new battery. If the battery health is much higher then initiate a repair, but be prepared for the phone to be replaced.


https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.


You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Why does my iPhone xs max keep power cycling?

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