My Mac will not recognize my Canon MX 920 for scanning

I recently downloaded a new Mac operating system, Big Sur. The Mac will now not recognize my Canon MX 920 for scanning. It works for printing.

iMac 21.5″, OS X 10.10

Posted on Aug 20, 2021 9:56 AM

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4 replies

Aug 21, 2021 10:17 AM in response to cedric79

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

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My Mac will not recognize my Canon MX 920 for scanning

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