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My Mac says I’m currently offline even though it’s connected to my wifi and the wifi is working completely fine

My Mac book saying I’m currently offline even though It’s connected to the wifi. The wifi works perfectly fine , I’ve tried so many things but nothing works. Even with my personal hotspot it the internet doesn’t want to work

MacBook Air 13″, macOS 11.5

Posted on Aug 20, 2021 3:19 PM

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Question marked as Top-ranking reply

Posted on Aug 20, 2021 3:57 PM

First so we don't have to turn our computers 90˚ to read your graphic learn to make screenshots:

How to take a screenshot on your Mac 

(⌘⬆︎3) Command-Shift-3         Capture the screen to a file
(⌘⬆︎⌃3) Command-Shift-Control-3 Capture the screen to the Clipboard
(⌘⬆︎4) Command-Shift-4         Capture a selection to a file
(⌘⬆︎⌃4) Command-Shift-Control-4 Capture a selection to the Clipboard
(⌘⬆︎5) Command-Shift-5         Invoke new screen grabber

Paste the following command in the Terminal window followed by the Return or Enter key to change the type of screenshot file to jpeg:

defaults write com.apple.screencapture type jpg && killall SystemUIServer

Past the following commands in the Terminal window followed by the Return key to change the save location of screenshots to the desktop.

defaults write com.apple.screencapture location ~/Desktop/ 

killall SystemUIServer


Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


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1 reply
Question marked as Top-ranking reply

Aug 20, 2021 3:57 PM in response to boikarabelo98

First so we don't have to turn our computers 90˚ to read your graphic learn to make screenshots:

How to take a screenshot on your Mac 

(⌘⬆︎3) Command-Shift-3         Capture the screen to a file
(⌘⬆︎⌃3) Command-Shift-Control-3 Capture the screen to the Clipboard
(⌘⬆︎4) Command-Shift-4         Capture a selection to a file
(⌘⬆︎⌃4) Command-Shift-Control-4 Capture a selection to the Clipboard
(⌘⬆︎5) Command-Shift-5         Invoke new screen grabber

Paste the following command in the Terminal window followed by the Return or Enter key to change the type of screenshot file to jpeg:

defaults write com.apple.screencapture type jpg && killall SystemUIServer

Past the following commands in the Terminal window followed by the Return key to change the save location of screenshots to the desktop.

defaults write com.apple.screencapture location ~/Desktop/ 

killall SystemUIServer


Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


My Mac says I’m currently offline even though it’s connected to my wifi and the wifi is working completely fine

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