Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad won’t charge have tried everything

My iPad won’t charge the port is clean and even though I don’t have the original charger I’m using an Apple one I’m told it might be a software up date but it has no power to the point that the battery icon is not there help

iPad Pro 11-inch Wi-Fi

Posted on Aug 22, 2021 2:11 AM

Reply
Question marked as Best reply

Posted on Aug 22, 2021 2:26 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, AND if you have already performed a "forced" restart of your iPad, as per these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


but the issue persists, I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio



1 reply
Question marked as Best reply

Aug 22, 2021 2:26 AM in response to iPadwontchargeaftertrying

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, AND if you have already performed a "forced" restart of your iPad, as per these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


but the issue persists, I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio



iPad won’t charge have tried everything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.