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hello I need help my mac is not showing that I am a admin however ask me for a admin user name and password when I try to unlock to make me admin but my user name and password does not work

I am trying to set up the computer however when I am in users and groups I am not showing as a admin and when I hot to the lock to change this it is not taking my user name and password to make me a admin how do I fix this?


iMac, macOS 10.13

Posted on Aug 22, 2021 3:48 PM

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Question marked as Top-ranking reply

Posted on Aug 22, 2021 10:40 PM

See if you can create a new administrator account by restarting the Setup Assistant:

  1. Boot into Single User Mode: Start/restart your Mac. As soon as you hear the startup tone, press and hold ⌘ + S until you see a black screen with white lettering. (If you end up back on the login screen after a flash of the black screen with white lettering, enter your password and it will return to the black screen.)
  2. Check and repair the drive by typing /sbin/fsck -fy then ↩ enter - as directed by the on-screen text.
  3. Mount the drive as read-write by typing /sbin/mount -uw / then ↩ enter.
  4. Remove the Apple Setup Done file by typing rm /var/db/.AppleSetupDone then ↩ enter.
  5. Reboot by typing reboot then ↩ enter.
  6. Complete the setup process, creating a new admin account.


Be very careful to notice the spaces in those Terminal Commands.


Once you've done that the computer reboots and it's like the first time you used the machine, except all your data will still be there. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!

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Question marked as Top-ranking reply

Aug 22, 2021 10:40 PM in response to Joy417m

See if you can create a new administrator account by restarting the Setup Assistant:

  1. Boot into Single User Mode: Start/restart your Mac. As soon as you hear the startup tone, press and hold ⌘ + S until you see a black screen with white lettering. (If you end up back on the login screen after a flash of the black screen with white lettering, enter your password and it will return to the black screen.)
  2. Check and repair the drive by typing /sbin/fsck -fy then ↩ enter - as directed by the on-screen text.
  3. Mount the drive as read-write by typing /sbin/mount -uw / then ↩ enter.
  4. Remove the Apple Setup Done file by typing rm /var/db/.AppleSetupDone then ↩ enter.
  5. Reboot by typing reboot then ↩ enter.
  6. Complete the setup process, creating a new admin account.


Be very careful to notice the spaces in those Terminal Commands.


Once you've done that the computer reboots and it's like the first time you used the machine, except all your data will still be there. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!

hello I need help my mac is not showing that I am a admin however ask me for a admin user name and password when I try to unlock to make me admin but my user name and password does not work

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