Why can’t use my mobile data and SIM card

Posted on Aug 22, 2021 7:18 PM

Reply
1 reply

Aug 23, 2021 1:42 PM in response to Shiv3110

Hi Shiv3110,

Thanks for reaching out using Apple Support Communities. Here to help.

We understand you're experiencing no service with your provider, and are seeing an error in cellular data settings.


Have you spoken with your carrier regarding this issue? They may have applicable steps to offer you. Additionally, you will want to ensure your iPhone is caught up on its software updates in General > Software Updates.


You may have also seen other alerts as described in the article below. This resource includes steps to take to reinstall iOS. If you do this, ensure your iPhone is backed up prior to proceeding with those steps.


If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart


If the issue persists after following the steps above, the link below will assist with support options.


Get Support


Take care for now!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t use my mobile data and SIM card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.