Can I set up a phone call to resolve my issue?

If you want to reach Apple Support by phone:

Contact Apple for support and service - Apple Support

To use your Apple TV+ subscription on your TV, see if you have the required equipment:

All the ways to watch in the Apple TV app - Apple Support

Watch on your TV

• Apple TV box (4K, HD, and 3rd generation) ﹥

• Smart TVs ﹥

• Gaming consoles ﹥

• Streaming devices ﹥

List of Apple TV app-supported smart TVs and third party streaming devices - Apple

You can call AppleCare at your convenience. If you are in the USA the number is (800) 275-2273, outside the USA please use AppleCare Contact Info to find the number in your area.