Hellow, i want to known how to remove ACTIVATION LOCK when the device is locked please help me because i sturk on it
iPhone 6, iOS 11
iPhone 6, iOS 11
You need the Apple ID and password that was used when the phone was originally set up.
If this is a used device, the previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.
Turn off Activation Lock - Apple Support. *
If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
You need the Apple ID and password that was used when the phone was originally set up.
If this is a used device, the previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.
Turn off Activation Lock - Apple Support. *
If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
You need access to that b*@iCloud.com Apple ID, or you need the purchase receipt showing serial number and/or IMEI and a discussion directly with Apple, or similar legal paperwork. If you no longer have access to that Apple ID or never had it or can’t regain that access or whatever, and if you lack the purchase paperwork or legal paperwork, that iPad is headed for recycling.
See if you can recover the ID/password. Use every email address you can think of.
Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.
If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
If you can't recover the ID and password, see my previous post for the option to contact Apple Support.
Hii Mr Eric
noted as you said but have faced small issue on icloud, I forgot the originally one ID wich i was signing before.
The device can not continue unless to set the original ID and i dont have
please assist me, am using iphone 11 plain
Ok,
can i get your whatsapp contact
then we can share samething Mr Eric
but sorry for that
I don't use WhatsApp.
Ok but what if I destroy the number wich i used to creat Apple ID because when i try thare is the confirmation code will be sent through on that number while is not available
Hellow, i want to known how to remove ACTIVATION LOCK when the device is locked please help me because i sturk on it