Apple won’t play movie
i rented a movie and it played for 30 seconds and stopped playing and proceeded to tell me I can’t play it until I stop playing it from another device. No other device is playing the movie.
7134X,
User profile for user:
MichelleT18
User level:
Community Specialist
Hi Cdarbsss,
Thank you for participating in the Apple Support Communities. We understand you're unable to play a rented movie because it says it's playing on another device, and we'd like to assist. Did you rent the movie on the device you're playing it? If so, have you restarted your device since this issue began? If the answer to both of those questions is yes, then we recommend contacting Apple Media support via this link:
Take care.