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verification required error

Hi, I have 4$ credit in my apple ID but when I want to make an in app purchase, an error appears: "verification required, before you can make purchases, you must tap continue to sign in, then verify your payment info" but I dont have any payment methods to remove or edit. Help me please

Posted on Aug 24, 2021 12:42 PM

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3 replies

Aug 25, 2021 10:08 AM in response to Ahmad_Hmp

Greetings, Ahmad_Hmp.


Welcome to the Apple Support Communities. We can understand why you’d want to resolve your billing issue, so that you can use your app store balance. 


We see that you’re reaching out to us from: What you can buy with your Apple ID balance 


We think this might help too: 


“If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.” Change, add, or remove Apple ID payment methods 


We hope this helps! Thanks for being a part of the community.


Sincerely. 

verification required error

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