I have a problem with my Face ID
I have problems with my Face ID
iPhone XS, iOS 14
User profile for user:
barberlives123
User level:
Community Specialist
Hello Alali27,
Welcome to Apple Support Communities!
We understand that you're having trouble with Face ID on your iPhone. We'd like to help.
We see that you've already checked out If an alert says Face ID has been disabled on your iPhone or iPad Pro. Have you tried the suggestions in that resource? Are you seeing that message, "A problem was detected with the TrueDepth Camera. Face ID has been disabled." when trying to set up or use Face ID?
If Face ID isn't working on your iPhone or iPad Pro, here are some additional steps you can try. And "If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support."
Have a nice day.