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Caller ID

Need to ask if any other Iphone user has experienced anything similar? I am getting scrambled caller ID's on my Iphone. That is the Caller ID that is displayed on my Iphone is not the actual number that has called. As many people do, I screen all my calls. Recently missed calls (Caller ID Displayed on my Phone) are not from that number. Also my Contacts on my phone are coming up as different numbers on the Caller ID. To add to the mix contacts on my phone have gone missing? Confused. I called my IT guy today to get advice about uploading security software on my Iphone and his advice was Apple security is strong as a brick. Can anyone suggest or solve?? Many thanks.

iPhone 8 Plus

Posted on Aug 24, 2021 9:57 PM

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2 replies

Aug 24, 2021 10:23 PM in response to Peachesandplums

Hi! There are some missing details like are you using a 3rd party application to identify and block callers and also whether the weird systems behavior is for all calls or for some of the several calls you receive. Nevertheless; please try these steps if you haven't yet. Check in settings - phone - call blocking & identification to find out which call identification application you have selected. If the application is a 3rd party app. like 'Truecaller'; then maybe you're contact name is getting overridden by the app. and showing you the registered name in that app. One option could be to disable it and see if the caller name appears correctly. The other option could be to uninstall and reinstall the call identification application if it is a 3rd party product and then force restart your iPhone. If problem persists; I'd highly recommend to visit the nearest Apple Care.

Caller ID

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