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7-digit phone number - Completing Apple ID

Hello there. Please assist if you can.


I just purchased a new iPhone and I'm a first time user. I have not used my Apple ID in the App Store or iTunes yet.


I am trying to sign in to iTunes, I get this pop up message: 'This apple ID has not yet been used with the iTunes Store. Please review your account information'. So I click on 'Review'. I see a form where I select my country, Papua New Guinea, and then check the agree to terms and conditions check box. I then hit the continue button.


I now come to this page (see below). I fill in all information, including my phone number.


When I click on continue, I get the message in red that the phone number must be a 7-digit number.


My phone number has 8 digits. I can't get passed this section.


Please, anyone, assist.


Thanks for your time.

Posted on Aug 25, 2021 6:03 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 7:43 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter


https://twitter.com/AppleSupport.   - 

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7-digit phone number - Completing Apple ID

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