Please someone help me to set an appointment

I try to set an appointment up and it says access denied. I also had one set up a couple weeks back and went to the store and it was closed. This has been a very frustrating process. I just want to make an appointment to get my iphone 12 pro's screen fixed. I have the the phone care insurance or whatever it is called.

iPhone 12 Pro, iOS 14

Posted on Aug 25, 2021 7:26 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 7:34 AM

We are not Apple employees here, so we can't help you set up a Genius Bar appointment at your local Apple Store.


As such, try this link: Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you can contact Apple Support directly by selecting the "Get Support" link in the upper right-hand side of this forum's web page.


If you do have AppleCare+, then you can call instead.

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Question marked as Top-ranking reply

Aug 25, 2021 7:34 AM in response to Marnold1203

We are not Apple employees here, so we can't help you set up a Genius Bar appointment at your local Apple Store.


As such, try this link: Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you can contact Apple Support directly by selecting the "Get Support" link in the upper right-hand side of this forum's web page.


If you do have AppleCare+, then you can call instead.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Please someone help me to set an appointment

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