Hello, My name is Mary Barner. My daughter, Michelle, purchased an iPad for herself for Christmas, 2016. She had gotten the iPad set up with her security information, ready to go. Unfortunately, she passed away four days prior to Christmas. I have her iPad, but it is locked and I do not have her security info. Any ideas on how to unlock this iPad? Thanks for your help. MB
[Email Edited by Moderator]
M2JandJ wrote:
Hello, My name is Mary Barner. My daughter, Michelle, purchased an iPad for herself for Christmas, 2016. She had gotten the iPad set up with her security information, ready to go. Unfortunately, she passed away four days prior to Christmas. I have her iPad, but it is locked and I do not have her security info. Any ideas on how to unlock this iPad? Thanks for your help. MB
[Email Edited by Moderator]
Read here How to request access to a deceased family member's Apple accounts - Apple Support
M2JandJ wrote:
Hello, My name is Mary Barner. My daughter, Michelle, purchased an iPad for herself for Christmas, 2016. She had gotten the iPad set up with her security information, ready to go. Unfortunately, she passed away four days prior to Christmas. I have her iPad, but it is locked and I do not have her security info. Any ideas on how to unlock this iPad? Thanks for your help. MB
[Email Edited by Moderator]
Read here How to request access to a deceased family member's Apple accounts - Apple Support
Sorry about that.
See this support article:--> How to request access to a deceased family member's Apple accounts - Apple Support
Regards
Giulio
locked iPad
