You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock iPad that belonged to sister who has passed away

My sister passed away recently and left a iPad mini but she didn’t write down her Apple ID or password to unlock her device. Not sure if there is any option to try to get it unlocked and reset it.

Posted on Sep 19, 2022 11:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 11:29 PM

Commiserations on the loss off your sister.


Re: Unlock iPad


Apple support have an article online that may help

How to request access to a deceased family member's Apple account - Apple Support


NB: If needed:

An Apple ID is generally the eMail address of the person,

however it can be a phone number in some countries.


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 19, 2022 11:29 PM in response to Helpmeplease-2022

Commiserations on the loss off your sister.


Re: Unlock iPad


Apple support have an article online that may help

How to request access to a deceased family member's Apple account - Apple Support


NB: If needed:

An Apple ID is generally the eMail address of the person,

however it can be a phone number in some countries.


All the best :-)

Unlock iPad that belonged to sister who has passed away

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.