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imessage

I'm trying to set up my new iphone but it keeps telling me that activation of imessage is unseccessful. I've tried to follow the steps to fix it but nothing seems to be working. When I send a text message my email address comes up and when people are trying to call me they get a busy signal. My ph number didn't change. Help!

iPhone 11, iOS 14

Posted on Aug 26, 2021 12:42 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Aug 26, 2021 3:21 AM

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you

If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)

See the pic below

4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on (Watch the GIF hereunder)

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imessage

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