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My Contacts is malfunctioning

Contacts on my MacBookAir seems to be malfunctioning. Groups I created have vanished, and new contact listings suddenly flick to the end of Contacts before I can finish listing.

I have loaded BigSur as my OS but that doesn't seem to have changed anything dramatically.


MacBook Air 13″, macOS 11.5

Posted on Aug 26, 2021 3:25 PM

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Posted on Aug 26, 2021 5:51 PM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

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Question marked as Best reply

Aug 26, 2021 5:51 PM in response to MartRob

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

My Contacts is malfunctioning

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