price178 Author

Level 1

4 points

I need to send in proof of purchase so apple can restart my phone. I forgot the Apple ID and password and my phone is disabled

how do i submit my proof of purchase to apple? I have a phone that is disabled and i forgot the Apple ID and password.

Posted on Aug 27, 2021 4:38 AM

Reply

Similar questions

Apple ID disabled How can I unlock my iPad air2 when the Apple ID has been disabled. I was told 6yrs ago that the screen was blown by the apple shop it was out of warranty and was going to cost £280 so I tossed the I pad into a drawer until now, I was about to get rid of it when it turned on and the screen works. I don’t have an iPhone and don’t have the same phone number that is linked to the apple account. I phoned apple support and provided them with all the details of the account, the serial number of the iPad, when and where I purchased the iPad 8yrs ago, yet they can’t help without proof of purchase. this iPad is 8yrs old how the hell am I supposed to get proof of purchase to unlock the iPad, I’m not bothered about having the account deleted and the iPad resetting.
216 1
HELP!!!!! I just had my old phone reset after it was disabled but now I can't remember my Apple ID I have my proof of purchase of the phone is there anything I can do I want to give this phone to my son
278 1
I can’t remember my Apple ID to unlock my password I have proof of purchase what should I do next I purchased a iPad and can’t remember my I’d password to unlock it I have proof of purchase what should I do now
344 1

1 reply

Level 10

105,111 points

Aug 27, 2021 4:41 AM in response to price178

Hello,

Start here:

If you forgot your Apple ID

If you forgot your Apple ID password

If you forgot the answers to your Apple ID security questions

Good luck.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need to send in proof of purchase so apple can restart my phone. I forgot the Apple ID and password and my phone is disabled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up